
Now that the American Airlines service from Charlottesville, VA to Chicago, Illinois is in full swing, I felt it was time to get to know our new major connection a little better. The first place to start is with the name. Now that I know why, I couldn’t think of a better name for the Midwest hub than Chicago O’Hare.
Lt. Commander Edward Henry "Butch" O'Hare was a navy pilot in the Pacific when he became the first ACE in WWII. His actions on February 20, 1942 are those for comic book heroes. Lt. O'Hare was the only U.S. Navy fighter pilot available in the air when enemy bombers were attacking his aircraft carrier the Lexington. Facing 9 twin-engine bombers alone, O’Hare shot down five of them and damaged a sixth before other U.S. fighters arrived. No enemy bombs made it to the Lexington. The Medal of Honor citation calls it "...one of the most daring, if not the most daring, single action in the history of combat aviation..." O'Hare was killed in 1943 during the battle for the Gilbert Islands in the South Pacific. He had volunteered to lead a night interception mission against enemy aircraft attacking his task group. His plane was shot down and he was lost at sea during the battle. And so in 1949 the Chicago City Council renamed Orchard Field as Chicago-O’Hare International Airport, to honor their hometown hero. His name is listed on the "Wall of the Missing" at the National Memorial Cemetery of the Pacific at Honolulu, Hawaii.
Next time you are at the Chicago O’Hare International Airport, check out the Butch O’Hare WWII Fighter Airplane Exhibit located in Terminal 2.
Do you know of any other airport names with cool origins?
References:
On October 22, 2011 Team CHO Airport joined thousands of challengers looking to earn an orange headband at the sold out Tough Mudder in Wintergreen, VA. Touted as “probably the toughest event on the planet, the 10 mile obstacle course, designed by British Special Forces, tested all around strength, stamina, mental grit, and camaraderie.” With an average completion rate of 78%, the goal is to simply finish. Overcoming obstacles like death march, boa constrictor and electroshock therapy to name a few, makes most mud runs seem like a walk in the park. According to the Tough Mudder site, this race has ten times more participants than any other mud run and half a million participants globally. To date, Tough Mudder has raised over two million dollars for the Wounded Warrior Project.
Team CHO Airport consisted of Public Safety Chief Bryan Jones, Public Safety Corporal Travis Ratcliff, Maintenance Tech Jack Cross and Director of Air Service and Marketing Jason Burch. All survived and after a few days of recovery, most will be back training for next year’s event! Click here to see pics. Check out more Tough Mudder action here.
On September 28, 2011 Team CHO headed out early to take on a 2011 United Way Day of Caring Project. Arriving at the Greene County Childcare Center armed with all the tools and manpower to tackle the job, the group of volunteers spent the day tearing up an old wore out deck and replacing it with all new lumber. After a day of hard work - the new deck looked really good! The kids now have a great place to ride their trikes! Everyone at the center was very thankful that the CHO team had taken on their project and had such an awesome crew!


See the rest of the photos on our Flickr page here!
If you are flying to or from CHO today there is a good chance you will be flying in the rain. What you may not notice is that the 6000 foot runway you’re using has grooves.
The purpose of grooving is to help shed water from the runway to eliminate hydroplaning. The grooves also present a rougher surface to aircraft tires, increasing traction. This results in shorter braking distance of aircraft on wet pavement. According to the FAA and from our own observations, grooved surfaces drastically reduce all types of skids on runways during inclement weather such as rain or snow. Next time you fly out of CHO, take a look at the runway. You won’t see anything as groovy on the road.
Stay tuned to learn how CHO handles snow!


Station 9 is owned and operated by the Charlottesville Albemarle Airport Authority and includes a full complement of personnel, equipment and apparatus designed to provide state-of-the-art fire rescue services to the passengers, employees and visitors of the Charlottesville Albemarle Airport (CHO). Station 9 activities include mitigation of and response to structural and aircraft fires, as well as response to medical emergencies, fuel spills and other airport related emergencies at and immediately adjacent to the airport.
The firefighters at CHO conduct training monthly and are held to federal guidelines regarding Aircraft Rescue Fire Fighting. Like many small commercial airports, CHO’s Station 9 crew has other responsibilities. Currently, the airport maintenance employees and public safety officers are trained as firefighters, first responders and EMT’s.
The rescue equipment used at CHO is designed for emergencies on an airfield and is built for speed, water-carrying capacity, off-road performance and fast agent discharge rates. Unlike traditional fire trucks, airport rescue vehicles are also designed to pump water and move at the same time. Each of CHO’s 3 trucks can shoot foam, water or a dry chemical depending on the type of hazard. The goal is to put out 80 percent of a fire before a member of station 9 ever steps foot on the ground.
Click Here to See Our Station 9: Airport Firefighters Photo Set on Flickr
Seeding fog? No, that doesn't mean planting. CASPER? Not the friendly ghost. Combined, however, a creative response from an airport to a natural phenomenon that limits the airport's ability to serve its customers.
Rogue Valley-Medford International Airport (MFR) is a commercial service airport located in Jackson County, Oregon. With over 630,000 annual passengers, It is served by four commercial airlines while three fixed base operators provide general aviation services. Due to its geographic location, portions of the Rogue Valley experience temperature inversions during the winter which produce signifcant fog and can last for weeks (see wikipedia). Visibility is reduced and as a result aircraft operations at the Airport can be severely impacted. Rather than accept this limitation and its economic impact on the surrounding region, the Airport staff has developed a fog-reducing system known as CASPER, “cable attached system providing effective release”. This system, created in the airport operations shop, disperses dry ice particles over fog, which in turn bind to the fog particles causing them to freeze and dissipate. The seeding is completed using a remote-controlled vehicle pulling a helium balloon and replaces an older system that required using an aircraft to seed the fog. Safety testing has been completed, and the FAA has certified the use of CASPER.
Saving time and fuel, reducing risks and eliminating an impediment to successful aircraft operations. A huge win-win for this Airport and the region it serves. What unique system or process being used in airport operations have you heard about?
Hurricane Irene is forecasted to move across the Bahamas before arriving on the Florida East Coast and striking the Atlantic Southeast later this week or early this weekend. If you are traveling from CHO in a direction affected by the storm please keep a constant check on your airline’s travel advisory page:
US Airways - with direct service from CHO to Laguardia, NY, Philadelphia, PA and Charlotte, NC
American Airlines - with direct service from CHO to Chicago, IL
Delta Airlines - With direct service from CHO to Atlanta, GA
United Airlines - With service from CHO to Washington - Dulles
If you are travelling from CHO within the next week please stay up to date:
Governor Bob McDonnell announced yesterday the results of the Virginia Airport System Economic Impact Study which details the contributions of CHO, along with 65 other public-use airports to the Virginia economy. According to the study, in 2010 the commercial service airports of Virginia produced $28.8 billion in economic activity, which supported 259,000 jobs with payroll in excess of $11.1 billion. CHO had a total economic impact of 1,267 jobs for the Commonwealth with a total payroll of $41 million and contributed to $129 million in economic activity.
Follow the link for access to Governor Bob McDonnell's press release: http://www.governor.virginia.gov/News/viewRelease.cfm?id=880
To read the Virginia Airport System Economic Impact Study, visit http://www.doav.virginia.gov/
This was not a stellar weekend for aviation. First a computer failure at United Airlines resulted in at least 31 flight cancellations (and an ensuing impact). Second, a bomb threat from an individual at an airport ticket counter in Dayton OH resulted in flight delays at Reagan National. Finally, summer storms continued their routine assault on summer travelers.
Did you know that summer storms have a more significant impact on travel than winter storms? Winter storms tend to be more predictable because they can be forecast with greater accuracy. Summer storms tend to be the pop-up variety. Winter storms tend to be, well, winter storms. How often do winter storms include intense lightning? Summer storms create conditions on airports that most of us don't want to be in - water, metal and lightning. Rest assured I am not a disgruntled customer fussing at the flight attendant because boarding was delayed while lightning danced around the aircraft ramp. Summer storms especially wreak havoc over major hubs where a return to normal operation is usually a tedious process. Aircraft must return to a normal patter after being diverted or delayed so the impact may last hours beyond the storm event. The U.S. Department of Transportation reports bad weather is responsible for 60% of all airline delays.
What does this mean to a traveler? Patience certainly keeps blood pressure in check but a few moves may prevent a storm encounter. Buy tickets for early morning travel. Storms tend to be more intense in the afternoon when the temperature has increased. F;lying earlier in the day also builds in more opportunities to make changes before frequencies run out. Build in time for delays - don't schedule the second leg of a flight close to the first leg arrival time. It's a lot more fun to leisurely stroll to the gate with a coffee than run and find it has been delayed or cancelled due to storm. Leave enough travel time to accommodate a delay or cancellation (e.g. if you are flying to a "job interview" of a lifetime, for heaven's sake don't go on the last flight available to make it there on time).
Finally, fly with the right attitude. Going with patience and a positive outlook certainly makes for a better time for you and your planemates.
American Airlines/American Eagle will commence non-stop flights to Chicago beginning June 9, 2011. They will be bringing with them a heavy dose of rewards programs designed to reward frequent passengers of American Airlines/American Eagle through Charlottesville Albemarle Airport. Please help support this new service by checking out the programs being offered below and on the attached links. You can also help support your local airport by spreading the word about our newest airline and CHO’s newest destination, Chicago. Thanks to everyone that has helped keep CHO a success by flying local!
JOIN THE AADVANTAGE FREQUENT FLYER PROGRAM. Check out how you can redeem your miles for flight upgrades, Admirals Club memberships, hotel stays and car rentals.
EARN DOUBLE AADVANTAGE MILES. Learn more about this CHO passenger exclusive for travel between June 9, 2001 and August 31, 2011.
ENROLL IN BUSINESS EXTRAA - GET 500 MILES. Explore this travel incentive program that rewards companies for their loyalty to American Airlines. Earn an additional 500 miles as a CHO passenger if you fly within 90 days of enrollment.
As part of the promotion of the airport’s newest airline American Eagle, CHO has taken it’s show on the road. “Getting the word out about our new airline (American Eagle) and the jet service to Chicago O’Hare starting June 9th is exciting and extremely important” states Jason Burch, Director of Air Service & Marketing for CHO.
Jason spent part of his Friday on May 6th live on the air with DJ Luke Church from 97.5 3WV at the Mill Creek Exxon to discuss the benefits of the new service for Central Virginia. “I’m not only having a great time with many of our current and hopefully future CHO passengers, but I’m getting a chance to brag about how even more convenient CHO has become with it’s competitive fares right now. For example, with American, you can get to Chicago for $178 as of this morning”.
Airport staff were also on hand to help promote the “CHO Summer Flyaway for 4” that CHO will provide by way of the new service. You can still register for the “Fly Away” package as well as prizes from additional sponsors, including a kayak from Appomattox River Company by attending one of the remaining stops of the Tour.
For more information about Tour dates and other details click here.
Spring affords a number of opportunities to be outside enjoying the weather and aviation:
I hope you have an opportunity to take advantage of one of these events!
CHO just won its 19th Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) of the United States and Canada for its FY 2010 comprehensive annual financial report (CAFR). This award is the highest form of recognition in the area of governmental accounting and financial reporting, and its attainment represents a significant accomplishment by a government and its management (especially for our very small administrative staff).
In keeping with our staff’s vision, the CAFR has been judged by an impartial panel to meet the high standards of the program including demonstrating a constructive “spirit of full disclosure” to clearly communicate its financial story and motivate potential users and user groups to read the CAFR. Amazingly, CHO was one of only two airports in Virginia to produce a CAFR and receive the certificate of achievement in FY 2009, and one of only thirty-three airports in the United States to produce a CAFR utilizing the GFOA guidelines.

Dr. Dolly Garnecki is the CEO of Spinal Health & Wellness in Charlottesville and an international speaker on Scoliosis. At the end of June, she will embark on a 10-day tour to multiple cities in China to educate doctors about Scoliosis. In between speaking engagements, she will work side-by-side with doctors at the first non-surgical Scoliosis treatment clinic in China to demonstrate the latest techniques and practices she uses here in the U.S.
For her trip, Dr. Dolly (as she’s known to many in Charlottesville) was asked to choose an airport for her departure. Her preference? CHO!
“CHO is close, it’s convenient and there is no hassle with security,” said Dr. Dolly. “After comparing ticket prices with those of Richmond, it was a no brainer for the organization funding my trip to let me fly from CHO.”
If you have a story about an exciting upcoming trip from CHO, let us know on Twitter www.twitter.com/CHOairport or www.facebook.com/CHOAirport
CHO just won its 19th Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) of the United States and Canada for its comprehensive annual financial report (CAFR). This award is the highest form of recognition in the area of governmental accounting and financial reporting, and its attainment represents a significant accomplishment by a government and its management (especially for CHO’s very small administrative staff). In keeping with our staff’s vision, the CAFR has been judged by an impartial panel to meet the high standards of the program including demonstrating a constructive “spirit of full disclosure” to clearly communicate its financial story and motivate potential users and user groups to read the CAFR.
Amazingly, CHO was one of only two airports in Virginia to produce a CAFR and receive the certificate of achievement in FY 2009, and one of only thirty-three airports in the United States to produce a CAFR utilizing the GFOA guidelines.
The new NTAS replaces a decade old color-coded system put in place immediately following the events on 9/11. The color levels will be replaced with two types of alerts; Elevated Threat and Imminent Threat. The alert may be sent to local law enforcement in the affected area or more broadly to the public depending on the sensitivity of the threat. The Department of Homeland Security encourages citizens to follow NTAS alerts for information about threats and take an active role in security. The widget below has been provided by The Department of Homeland Security and can be easily added to any website to provide up to date alerts. For more information on the NTAS or to receive NTAS alerts, follow this link.

As part of National Park Week, Shenandoah National Park (SNP) is one of the 394 parks nationwide that will open its gates for free from April 16th through the 24th. Only a short drive from CHO, Shenandoah National Park offers some of the best hiking trails and scenic views that Virginia has to offer.
Traveling with kids? Have you ever put your hand into a bear’s footprint? Have you ever been so close to an owl that you could look it in the eye? Have you ever talked to a wildland firefighter? Here’s your chance! SNP has special activities planned for National Junior Ranger Day on April 23rd. Click the Shenandoah National Park link for the rest of the story and lots of other exciting events at SNP.
It was a big news week for the Charlottesville-Albemarle Airport, so today’s roundup is all about CHO:

Chris O’Neal is a CHO frequent flyer who travels once a week for work. He’s an independent educational consultant, so sometimes he’s driving to a school in Virginia, other times, he’s flying from the Charlottesville-Albemarle Airport to a school board meeting in North Dakota.
Chris’s travels primarily keep him on the east coast and in the southern states. Once a year, however, Chris travels to far-flung places like Dubai, Jamaica, Malaysia, Mexico and other exotic destinations for education-related work.
“I always try to fly out of CHO when possible because it is very efficient. Parking is cheap, and no matter where I am in the parking lot, it’s still an easy walk,” Chris said. “The check in process is smooth, and being a small airport helps that, of course. But, the airport is still big enough to have everything I need - wifi, food, comfortable seating areas and an efficient and friendly staff.”
For future travels, Chris is hoping to go to Iceland and will be headed to Vancouver later this year, and back to Dubai in April. “I really would like to go to Brazil - that’s somewhere I’ve never been, but it really looks like my kind of place!” he said.
Chris O’Neal teaches classes at the University of Virginia in both traditional and online format and serves as a faculty associate for the George Lucas Educational Foundation; provides leadership professional development, content development, and consulting for ISTE (International Society for Technology in Education); serves as a leadership facilitator for SETDA (the U.S. State Educational Technology Directors Association), and conducts educational leadership institutes, workshops, and evaluations for organizations around the world.
If you’re a frequent CHO traveler, let us know!
An interesting subject was discussed in the recent FAA forecast, the future of Unmanned Aircraft Systems (UAS). What started as remote control planes on steroids has grown to fully autonomous systems for commercial applications. Able to perform tasks with less noise and fewer emissions than manned aircraft, The FAA states that there are now at least 100 U.S. groups developing over 300 UAS designs. The first civilian drones you may see flying over the Blue Ridge Mountains will probably be employed in real estate photography and aerial inspections. The FAA expects that once the regulatory structure is in place, a viable fleet will develop. Within the next 5 years the unmanned aircraft systems (UAS) fleet is expected to grow to 10,000. In ten years, the fleet is projected to increase to 25,000 and 30,000 in 2030. The FAA also notes that with the safe integration of the UAS into the National Airspace system, both civil and commercial applications will develop and UAS have the potential to become a major component of commercial aviation within the United States. How far do you believe we should go with unmanned aircraft systems in civilian aviation? Should we fly the robot-friendly skies?
It’s been a tough week for anyone attempting air travel throughout the U.S. Businessweek reports that flights are resuming across the country, with some cancellations in hard-hit Chicago’s O’Hare.
The Huffington Post ran photos of the epic snowstorm from space—look closely at the clearing to the far right—that was the sunny, 60 degree day in Charlottesville, Wednesday, Feb. 2. (Thanks to Sean McCord for the link.)
CHO is looking forward to summer and the arrival of many wine bloggers in Charlottesville for the 2011 Wine Bloggers Conference, July 22-24. Conference attendees are beginning to make travel plans and of course, we encourage you to choose Charlottesville-Albemarle Airport for your visit. CHO also notes that it’s not to late to become a wine blogger in time to attend this gathering!
Rolling Stone reports that throughout February, airlines will be offering frequent fliers free access to Facebook. Expect lots of status updates from 35,000 feet.
Everyone seeks transparency from public agents and agencies. In my community, it is demanded, as it should be. Unfortunately, not the same relationship exists with news media. Many of the stories of TSA incidents pre-Thanksgiving and pre-Christmas are good examples. Thankfully, there are journalists who care and take the time to seek the truth rather than push hype.
Steven Frischling, the renowned blogger known as “Fish”, (Flying with Fish), is one of those great journalists who shares the facts, regardless of his feelings for the subject matter. Known for his own encounters with TSA, Steven still takes the time to research the subject and offer factual information, from all sides of any issue.
Steven’s post today, Debunking TSA Incidents - Passenger vs TSA & Austin Police, offers solid information about an incident that has been grossly misreported. Failing to accurately report this and other screening incidents adds fuel to a fire full of misinformation and apprehension that detracts from a passenger’s ability to really understand what is happening at any particular screening point; and more importantly, unfairly paints a picture of innocent TSA employees that have no voice in the matter and have done nothing egregious.
Take a moment and read Steven’s post today - it is short and full of facts.

An apple-stuffed, apple butter injected turkey is finally in the oven (thanks to my daughter’s adventurous spirit). I now have time to sit for a moment and reflect on what I have to be thankful for today. My thanks began this morning as my daughter cheerfully rolled me out of bed to get to the 2nd Annual CHO Earlysville Turkey Trot in time to man the registration table. She eagerly came with me and we were met by the Jason Burch family, who got up even earlier to travel from Waynesboro to lend a hand. Travis Ratcliff and Bryan Jones rounded out the CHO crew donating their morning off to help set up a tent, tie a banner, and set up water stops. Lots of families soon arrived, some dressed as turkeys, towing babies, strollers and the family dog. One family even brought their donkey, lending to a holiday spirit of congeniality and fun. This led me to thoughts of gratefulness for coworkers who go way beyond what is necessary to do their jobs, and for the neighbors, colleagues and strangers who took time today to share in a relatively new annual tradition.
This was somewhat of a stressful week, what with the TSA controversy, a cram-packed schedule and not enough time in the day to generate a sense of accomplishment. Despite these things, I was blessed by the smiles of CHO’s TSA agents as they professionally and kindly did their job, me grateful for the opportunity to watch them taking time to reassure an elderly woman in a wheelchair and whisk her through the screening point. I thought I’ve had a few stressful weeks? Imagine what they have felt every time they turned on a television or read a paper. At least in my world, they had the opportunity to experience the civility of grateful customers who thanked them for seeing them safely on their way.
Of course this leads to my thanks for a community of wonderful citizens who take the time to pat a TSA agent on the shoulder, calling him/her by name and saying they hope to catch him/her on the return trip. A world where my colleagues take the time to drop a tweet or an email trumpeting their support of the Airport and the Airport staff. Where local journalists warmly welcome my requests to provide an opportunity for me to share information about the procedures at CHO, and who take the time to help share video, pictures and words to draw a clear representation of the facts.
I am thankful for family, a wonderful Commission and Board, extraordinary coworkers, supportive colleagues and a caring community. On this Thanksgiving Day I am blessed by you.
New TSA pat-down procedures went into effect nationwide on Friday, October 29. The pat-down, referred to as a “resolution pat-down” will be an open-handed law-enforcement style, more intrusive pat-down than was previously utilized. It will only be conducted by TSA supervisors in response to an unresolved alarm. Passengers passing through the screening point who alarm and can’t immediately resolve the alarm will be taken to a more private area for the pat-down.
See http://www.tsa.gov/press/happenings/102810_patdown.shtm for TSA’s statement on the new procedure.
In addition, the final implementation of “Secure Flight” takes place tomorrow, November 1, 2010. TSA will not approve issuance of a boarding pass if complete passenger data was not submitted at the time of a ticket reservation. Any passenger purchasing a ticket prior to November 1 who did not provide complete information (name on government issued id, date of birth, and gender) at the time of purchase or reservation should contact their airline prior to arriving at the airport.
See http://www.tsa.gov/what_we_do/layers/secureflight/index.shtm for TSA’s description of the program and its requirements.
CHO has been awarded the Certificate of Achievement for Excellence in Financial Reporting by the Government Finance Officers Association of the United States and Canada (GFOA) for its comprehensive annual financial report (CAFR). The Certificate of Achievement is the highest form of recognition in the area of governmental accounting and financial reporting, and its attainment represents a significant accomplishment by a government and its management.
The CAFR has been judged by an impartial panel to meet the high standards of the program including demonstrating a constructive “spirit of full disclosure” to clearly communicate its financial story and motivate potential users and user groups to read the CAFR.
Jeff Brill, Director of Finance & Administration for CHO, is the individual primarily responsible for preparing the award-winning CAFR. Jeff manages the Authority’s accounting operation with meticulous attention to detail, challenging each employee to maintain the utmost integrity with respect to airport operations. He is one of 31 Airport Authority employees, the best group of co-workers one could hope for.
CHO is one of less than 20 of the 350 commercial service airports across the United States that prepares and submits a CAFR in lieu of a standard audit.
CHO is owned and operated by the Charlottesville-Albemarle Airport Authority; an independent political subdivision of the Commonwealth of Virginia. CHO is maintained and operated exclusively through airport fees and charges.

Charlotte North Carolina’s International Airport (CLT) is fast becoming a fan favorite for passengers in Central Virginia. US Airways will be adding a 7th daily flight (and 5th regional jet) during the summer from CHO to CLT and for good reason. With 632 daily departures and non-stop service to 132 destinations, Charlotte Douglas International served over 34 million passengers in 2009. The amazing part of the story for me is the relative calm I experience each time I travel through CLT. It starts when you first arrive and realize how easy it is to get from one side of the airport to the other. I can easily traverse the 5 concourses with ease in about 10-15 minutes, even if I choose to not use the people moving treadmills located throughout the terminal. It’s not just the airports design that is so nice, it’s the people. Everyone seems to be proud to work there and their southern hospitality shines through. With the perfect mix of stores, restaurants (including Carolina BBQ) and rocking chairs, CLT is perfectly balanced to serve as a gateway for CHO. It’s about an hour in the air from Charlottesville to Charlotte and the flight times are matched well. I usually have about 40 minutes or so to wait before I am off again and on to my final destination.
Do you have a favorite connection from CHO? Have you ever tried one of the rocking chairs that lines CLT’s main concourse area?
Photo Courtesy of Forbes.com

There are so many interesting and unexplored destinations only a couple hours away from Charlottesville when travelling by air. One of my favorite last minute travel destinations will make you feel as if you landed in a different country. Actually you will.
Montreal, gem of the St. Lawrence, the Paris of North America, took me about an hour and fifty minutes by air from CHO with a quick one stop at the Philadelphia International Airport. Founded by the french, which is still the official language, Montreal is among the oldest cities on the continent, and its summers are filled with invigorating street fairs and vibrant festivals celebrating a rich history and mix of so many cultures. I have to admit that sitting at one of the cafe’s along the streets of Old Montreal immediately brought me back to the days I spent in Marseille, France years ago. For the adventurer, the “underground city” network of shops, hotels and restaurants was one of the most unusual and exciting aspects of my visit to this Canadian city and worth a day of exploring by itself.
A quick adventure can be exciting and surprisingly cheap through CHO and I think this is one of those secret destinations in the world. It also does not come with high prices and lengthy flights. A passport is required and although English can get you through, I did learn that a little French wouldn’t hurt. Très bien!
Have you used CHO for a weekend adventure? What destinations have you flown to that took just a couple hours?
photo courtesy of: www.gocanada.com
Yesterday, a small plane carrying two people crashed near the Roanoke airport in western Virginia. The passenger and pilot were John Whitmer, manager of CHO’s fixed base operator Landmark Aviation, and Peter Sheeran, of Aviation Development Group. Yesterday evening, Peter died as a result of the injuries sustained in the accident.”
As with any plane crash, a full investigation will be conducted by the National Transportation Safety Board. The safety of all passengers, including our friends and colleagues in the Virginia aviation community, is our highest priority. We are deeply saddened by any harm to our community, our passengers, our tenants or our employees. We are heartened to hear of John’s pending hospital release. However, our hearts and prayers are with Peter and his family. Peter was a great friend and supporter of Charlottesville Albemarle Airport, a seasoned and skilled pilot, a diligent and caring developer, but most of all a wonderful man to know. He will be sorely missed.
Two new one-stop international routes were recently announced that are available from Charlottesville-Albemarle Airport (CHO). United Airlines will begin its first-ever service to Africa from Washington Dulles (IAD) to Kotoka International Airport (ACC) in June. This daily flight will be to Ghana’s capital city of Accra on the western coast of Africa.
Delta Airlines will offer twice-weekly service from Hartsfield-Jackson Atlanta International Airport (ATL) to Exuma International Airport (GGT) in the city of George Town on The Great Exuma island of the Bahamas, also commencing in June. Flights will be on Wednesdays and Sundays, providing access to the many resort areas of the Exuma District, a collection of over 300 islands.
These two destinations join a growing list of one-stop international destinations available from CHO, offering greater convenience and more options for the Central Virginia region.
Have you traveled to either of these international airports? How do they compare in size to CHO?
CHO has upgraded its data feed for the web page display of current arrivals, current departures, and flight tracking. Current arrival and departure information provides more detail than “on time” or “delayed” or “cancelled”, while flight tracking allows drilling for even greater detail regarding a particular flight, including a visual depiction of where the aircraft is on a map. All of this information is available at www.GoCHO.com. In addition, all of this great information is also available en español. Coming soon? Flight alerts - or up-to-the minute information on a specific flight sent directly to an email address or via text to a mobile phone.
I am always fascinated by the varying levels of noise created by different types of aircraft. A military T-45 is doing touch and go’s today and it is VERY loud. However, it appears to be a very small jet-even cute in my book. Although frustrating to some neighbors, I love when we are visited by aircraft that don’t normally frequent CHO. There are so many different types, and today, the T-45 is a mighty mouse, a ferocious sounding speck in the distance that keeps zipping by my window. Go Navy!

Thanks to everyone that stopped by the CHO booth at the recent Chamber Business Expo. Congratulations to Ruth Parsons, of Davenport & Company. Ruth was selected in a drawing to receive a SWISSGEAR Scan Smart Messenger Bag. May it be used for many adventures that begin and end at CHO!

I had just opened the door to my room at Hotel Roanoke this afternoon when my phone began to ring. As I looked at the caller id and saw it was work, I knew it could not be good, It was already after office hours which meant it must be a public safety officer, CHO’s police. Before I could answer there was a knock on the door I had barely shut, and there stood Jeff Brill, CHO’s director of finance and administration. With a grimace on his face, he handed me his phone stating that Bill Pahuta, deputy director, needed to speak with me immediately.
Not having traveled with me, you would not be aware that almost every time I leave town on business for CHO, strange things happen at work. Due to this history, a sense of dread tightened my chest. It worsened as I heard Bill say “I’m sorry, I hate to call you but something has happened”. Without even listening to the rest of his statement, my thoughts immediately jumped to calamity and mayhem. My record wasn’t to be broken this trip.
I vaguely heard his voice say “contractor” and I gulped air, breathing a slight bit. Maybe not so bad. Construction site: turned over equipment? cut down someone else’s trees? ran over the neighbor’s shed? blew up the neighbor’s house? My pulse started to quicken but I reminded myself our contractor is highly respected and responsible, and apologized to Bill for not listening to the rest of his comment.
“Bones”. I’m sorry, what did you say? “Bones”. Bones? “Yes, bones.” Do you mean real bones or Fox Network Bones? “Sigh, real bones”. You mean like George Washington dead body in the grave bones? “Yes, Barb (long pause), those bones.” “The contractor just unearthed bones.” “We need to call the police”.
CHO has WONDERFUL police officers so naturally I think this must be really bad-murdered bones bad. CHO police are not accustomed to dealing with something like that, or bones of any kind for that matter. Or just as sinister, I wonder does this mean we just dug up someone’s bones like George Washington and now have to explain? “Don’t know yet, can’t tell what the bones are”. The pitch of my voice quadrupled to rival Tiny Tim (the musician for you young folks) as I asked Bill to call me as soon as the police arrived and determined what to do next. Rationally, I knew the airport woods were full of deer, woodchucks, and coyote so they say, but my brain was on overdrive. I even recalled the archeological analysis that had to be conducted on the site before receiving final permits and approvals but that was meaningless at the moment.
I tapped my fingers and chewed on my cheek. Torn between feeling like a criminal about to be discovered and an innocent airport official with the luck of the Titanic, I noticed Jeff shooting pool. Only Jeff could be whizzing around a pool table right now, smoothly moving from shot to shot, from front to back like a cheerleader with a baton. Joy, joy as Jeff always says. Good grief I think. I commenced my wait to hear from Bill. Or from a detective. A reporter. A family member.
I am a good airport director I exclaim to myself (current state of paranoia not considered). I do my job, sometimes more, polite and courteous even when asked for information no airport employee could or should answer: what time does my son’s flight get in next week (you mean you need to know what day and airline to look it up); what is the longitude and latitude of my house on “x” street; how do I find what airline I made reservations with for my flight this afternoon; I heard flights and schools were canceled or delayed today due to snow, what about next week; what was the temperature and rainfall the day I was born; what will the weather be for my niece’s wedding next month and do you think we should we rent a tent; Airport, I didn’t call the airport, I called Belk, transfer me to Belk this minute; I can’t give you my name or tell you where my sister lives because we don’t want to be put on the LIST, but could you tell the airplane that hovers and spotlights her house every night to stop it. Yes Charlottesville, these are just a few of the REAL phone calls to our office. We get them every day. Not to make light of anyone’s concern, but you know what I mean. Some days it takes great patience to be remain polite. I even admit it, I recently laughed when I received a letter that stated the sender knew we must have a well-stocked lost and found and would like to pay a reduced rate for a size 6 gold and diamond engagement and wedding ring, please check and reserve them right away. I give her credit for innovative thinking. I just don’t deserve bones!
I shook myself free of my thoughts and Jeff and I left for a scheduled meeting. I moved around the room, meekly smiling and shaking hands, wondering: has he found vertebrae on his airport? Has she discovered teeth on her airport? Our engineer took pity on me and reminded me layers of ancient ruins lie beneath many cities as he suppressed a laugh. Jeff on the other hand thoroughly enjoyed the moment, gleefully telling anyone who would listen that we dug up bones at CHO today, disturbing some ancient burial ground, freeing spirits and demons upon the airport. All I could think? Headlines, whispers in the grocery aisle, stares at the dry cleaners. A television crime show episode in the making.
Unable to cope with the months being shaved from my life, I dialed Bill. I heard his reassuring voice, and he calmly but distinctly announced “bear”.
Did you say bear or did you mean to say bones? “Bear”. What do you mean bear? “Bear, Barb, as in a bear”. You mean a real bear? “Uh, yes, a real bear”. What does a bear have to do with this (duh)? Do you see a bear? “No Barb”. “Bear bones”. “The bones are bear bones”.
I knew it! My rational self was right. Deer, woodchucks, coyote and bear! We’ve seen them, tracked them, or otherwise chased them from our property. We have chased their hunters from our woods as well.
WHEW as they say back home.
Big. Sigh. Of. Relief.
And exasperation.
Darn Jeff. Darn bear. Darn bones.
Tags #CHO #Where’s Barb #bear #bones
Say that five times as fast as you can. Today has certainly been interesting and as it draws to a close, CHO still doesn’t know how the Delta/US Airways friendly slot & facilities swap at New York LaGuardia (LGA) will impact its service. What are slots? LGA is a slot-controlled airport, meaning that a commercial airline must have a slot (from capped or limited capacity) for each take off and landing between the hours of 7:00 am and 9:59 p.m. No slot, no flight between those hours.
The announcement indicates that US Airways will gain slots from Delta at Ronald Reagan Washington National (DCA) as well as rights to service to and from both Brazil and Japan. Delta intends to make LGA its newest domestic hub, gaining 125 US Airways Express slots. US Airways will keep 72 peak hour slots, maintaining its status as the third largest carrier at LGA, at least for now.
In addition to this swap announcement, AirTran Airways announced that it will stop flying to and from Newark, NJ (EWR) and trade its slots to Continental Airlines for Continental’s slots at DCA and LGA. AirTran will receive four slots at LGA and six at DCA, or 2 daily flights and 3 daily flights respectively.
This follows Southwest Airlines’ commencement of LGA service in June, after purchasing now-defunct ATA’s 14 slots through bankruptcy proceedings. Through negotiations, Southwest turned 7 daily peak hour flights into 8 flights spread throughout the day overlapping non-controlled hours. Southwest is now bidding for bankrupt Frontier Airlines, which, in addition to eliminating one of its primary competitors at Denver, will give it Frontier’s Atlanta (ATL) assets where Southwest does not currently offer service,and where AirTran and Delta currently maintain hubs.
This pattern of competition between Delta-AirTran-Southwest has emerged at two of the nation’s most congested airports, despite delays of up to 2.5 hours, not uncommon at LGA for weather or capacity-related issues. For example, a tweet (www.twitter.com) today from @FltAdvisor states: “LGA Departure flight delays due to TM Initiatives:SWAP, averaging 2 hours and 16 minutes to 2 hours and 30 minutes, Increasing ...”. As defined by FAA (www.faa.gov), a traffic management (tm) SWAP is a “Severe Weather Avoidance Plan. An approved plan to minimize the effect of severe weather on traffic flows in impacted terminal and/or ARTCC areas. SWAP is normally implemented to provide the least disruption to the ATC system when flight through portions of airspace is difficult or impossible due to severe weather.” For CHO, the result can be tremendous. LGA remains its top market, generating more passenger traffic and airline revenue than any other destination, direct or not.

Today is the anniversary of the first hurricane hunter flight, a 1943 flight into a hurricane resulting from a friendly bet. Hard to imagine flying into a storm of such strength without the assistance of modern GPS, radar, etc. Although a “storm patrol bill” supported by the U.S. Weathaer Bureau was passed in 1936, flights did not become official until 1946, at which time meteorological data recording commenced.
Photo courtesy of NOAA: View of Hurricane Katrina eye taken from hurricane hunter.
I attended the first annual Charlottesville PieDown yesterday. Yes, the first annual Cville Piedown, held at Mudhouse on the downtown mall. This event, a competition for the title of Charlottesville Pie Master, was phenomenal. Not just because it was fun, or the pies pretty and delicious, or the company wonderful, but because this all came about as the result of Twitter. Unbelievable I assert, that over 30 people filled Mudhouse to standing room only on the Sunday of a holiday weekend, just to watch 5 people eat pie (and get a tiny taste if patient). Mayor Norris was there, participating as a judge (lucky!) and before it ended Congressman Tom Perriello stopped by as well. The event was well covered by both The Daily Progress and NBC 29. All because they follow social media darling Twitter.
Count me among them.
What does twitter mean to me? A FAST, let me repeat, FAST and easy way to find and communicate with corporate customers, colleagues (local and otherwise), and friends or family in 140 words or less. Already a person of few words, I confess I love it. I might even receive complaints, but that is encouraged. I want to be trusted and available, and want the opportunity to tackle a problem if at all possible. In addition, Twitter allows all followers to see the post and response, promoting sharing and creativity in a new and improved way. Following peers in aviation, I am able to network more than before; and, following news (or anyone!), the opportunity to hear it first on Twitter.
Most importantly, I have met the most congenial, helpful, friendly, bright, intelligent group of people imaginable. During my initial Twitter days, it was pretty obvious who the original tweeters of Charlottesville included, and while significantly more techno-intelligent than me, they were gracious and accommodating, helpful and encouraging.
Turning to park at the back of the Omni, I voiced a moment of trepidation to my daughter who eagerly accompanied me to the Piedown. However, it turned to excitement when I saw Joe Meade & family as I parked my car. No, I had not yet met Joe, but already recognized him as I pointed him out to my daughter. It was a bit unique, finding familiar faces that I had never met. Try explaining that one to your great aunt!
And I think that’s what I found most unique and intriguing yesterday, recognizing that this group of online commuicators understands that it’s not just about the technology, but the relationship as well.
Oh, and in case you are interested, it’s all documented-be sure and visit the website for pictures, recipes and the people who made it possible.
Stay tuned to Fall 2009 - First Annual Crozet Piedown to come!
PLEASE be sure and check your id BEFORE you purchase airline tickets or make reservations. Effective May 15, 2009, TSA requires that the name on the ticket MATCH the name on the id. For example, if the name on your id is SPICEY BEAR CVILLAIN, but you purchased your ticket as SPICY CVILLAIN, you WILL NOT be allowed to complete the screening process and board the aircraft. This new requirement comes from a 911 Commission recommendation. The second phase, which will be effective August 15, 2009, will require a ticket purchaser to include date of birth and gender. Why? TSA is taking over the comparison of passenger name against the “no fly list” and this will enhance the process by reducing the likelihood of a passenger being mistakenly identified as someone legitimately on the list.
TSA states that eventually they will allow small discrepancies (such as use of middle initial on one and not on the other), but in the meantime, BE CAREFUL! Check www.TSA.gov for the full story.
Central Virginia was host to a F/A-18 Hornet this morning, flying by the tower and tipping its wing several times in greeting to those on the ground. This is the same aircraft utilized by the Navy’s Blue Angels. This $57 million aircraft has an airspeed of Mach 1.8+.

All of the interest in bird strikes “strikes” me as ironic. Not that people shouldn’t be concerned about aviation safety, but that as far as CHO goes, and most airports for that matter, safety has ALWAYS been and ALWAYS will be our first priority. Bird strikes happen everywhere-it’s inevitable. Fortunately for us, it is infrequent. The public may download bird strike statistics from the FAA website, a right which has been affirmed by the Secretary of Transportation. While not all bird strikes are reported by pilots, most are and the statistics for CHO are few. 3 in 1990, 2 in 1993, 2 in 1995, 2 in 1996, 3 in 1997, 1 in 1998, 1 in 2000, 1 in 2002, 1 in 2003, 4 in 2007, all with no or minor damage, and no strikes to our knowledge in 2008 or 2009. The culprits? Generally small unkown species, a barn swallow, one goose, and sea gulls. Yes sea gulls! Those beautiful birds end up here from time to time and initially stay because the large paved surface of the airport appears as water to them (or so we have been told by the wildlife experts). It usually doesn’t take much to get them on their way because they are usually loners and not in a flock.
Birds aren’t the only wildlife we see-deer, foxes, groundhogs, skunks, and one bear have or do attempt to call CHO home. However, our operations staff, led by Deputy Executive Director Bill Pahuta, manages an active and serious wildlife mitigation program that keeps them moving on. The fence around the airport isn’t just to keep people from wandering into a secure area, it is to keep deer out! CHO is inspected for wildlife hazards by the United States Department of Agriculture each year, and has always implemented their recommendations. Borrowing from the last communication from USDA in October 2008, “Overall, CHO appears to be in excellent standing when it comes to wildlife hazards at the airport. Airport personnel are well trained and are genuinely interested in mitigating any and all wildlife hazards at CHO. Also, the airfield is well maintained, grass is mowed to the correct length, and the fence is well maintained.”
Wildlife mitigation and public relations are sometimes at odds, but safety always trumps. While we sometime clear and/or top trees because they have become an obstruction in the airspace, CHO also works with the state biologist who helps identify wildlife habitat that should be eliminated nearby or on the airfield. Unfortunately this includes cutting down trees and “grubbing” or removing shrubs. In the end, it’s easy to justify - the safety of aircraft and persons is in very goods hands, ALWAYS.
It’s an exciting time for us at the Charlottesville-Albemarle Airport. Soon, we will begin construction of the $6 million first phase of the runway extension. This extension will be a great asset for our region, allowing us to increase the number of fully booked flights and the number of destinations we serve. No longer will aircraft operators have to spend money in another community fueling aircraft because of limited take-off weight at CHO.
There are several ways to stay informed about CHO news, including the runway extension project. You may subscribe to our e-newsletter, read and subscribe to our Jet Blast blog and visit our Web site’s new Charlottesville-Albemarle Airport Runway Extension page.
Community members and businesses are welcome to contact me directly with any questions or concerns regarding the extension project.
On March 26, 2009, The Oregonian (OregonLive.com) reported federal approval of Evergreen International Aviation, Inc.‘s “Supertanker”, a modified Boeing 747 able to carry over 20,000 gallons of firefighting agent. What’s the big deal? CHO’s newest Aircraft Rescue & Firefighting (ARFF) vehicle holds 1,500 gallons. According to Evergreen, the capacity is SEVEN times greater than existing aircraft utilized for the same purpose. Equally fascinating is the aircraft’s loitering time, that it utilizes pressurization to dispel the agent so it can maintain a higher and safer altitude, and that it can be used for nighttime firefighting.
Give our country’s recent experience with drought and wildfires, this advance in firefighting technology may be a lifesaver in more ways than one.
The aviation industry has changed dramatically over recent years with smaller, regional airports being impacted the most. The rising cost of oil last summer drove many smaller airlines and airports out of business. The current economic downturn has also forced airlines to make drastic decisions in route planning and communities again lost some or all of their air service. Yet through it all, CHO, with the help of Charlottesville and its surrounding communities, has gone against the trend. A few months ago, during route cuts across the nation, we received our third Atlanta flight back. Recently, even though Delta announced a reduction in capacity for 2009, we were notified that our Detroit route would be upgraded to a Regional Jet. These are signs of a community fighting through a tough economy. Our customers’ decision to stick with their local airport has demonstrated a need to airlines that cannot be denied. This prompts competition. Fares are far less now at CHO than they were only a year ago. We also understand that CHO will only be as successful as the people that choose to use it. That is why we are asking for everyone that travels through our gates to be heard. We now meet with airlines regularly who are interested in learning about our connection needs. We want to hear about both business and leisure travelers experiences with the hubs we serve, and also the most wanted connections. Feel free to contact us. You are invited to use the blog, the contact page to e-mail us, or call us if you like. We look forward to hearing from you.
If you are an air traveler or have been watching the news lately, you must know by now that Delta has merged with Northwest and will soon have a global reach not seen since Pan Am. Delta has acquired 100% ownership of Northwest and plans to fully integrate Northwest into the Delta family. The Northwest brand will gradually be phased out and Delta’s name and brand will replace it. During the integration period, Delta and Northwest will continue to operate their own branded aircraft until the process is complete. You can access much more information about the merger at http://www.delta.com/help/faqs/merger/index.jsp
Have you ever taken a trip somewhere and completely relied on your GPS to get you there? Like most men I don’t like asking for directions, but if there is a GPS available I don’t mind the guidance. On my journey to Pittsburgh from Charlottesville, I started off on I-64 W and continued my journey on I-81 N. While I was on I-81 my GPS started telling me to turn and get on Highway 33. I needed gas so I pulled off and filled up the truck. The GPS showed me if I took this new route I would travel 45 miles less than the route I intended to take. So I decided to go for it. An hour and a half later I am at what seems to be the highest mountain in West Virginia. The road, which wraps around the mountain in an upward spiral, was completely covered in snow and visibility had decreased greatly. Now moving at the speed of smell, I realized that I had chosen the incorrect route. What should have been a five hour trip, quickly turned into eight. So here is some advice to all of you that have a GPS navigation system: if it is more than a year old check to see if you can update it. Roads that were in the process of being built or a bypass that was just opened will probably not be on your GPS.
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<a href=“http://technorati.com/claim/32wuiua6tz” rel=“me”>Technorati Profile</a>
USA Today’s Today in the Sky (Thomas Frank, 2/18/09) reports that body scanning devices will be tested in a group of airports in lieu of metal detectors, commencing today at Tulsa International Airport. TSA’s premise-improved success in finding non-metallic items. Opponents’ concern? Privacy, although close investigation of what the screener actually sees reveals a less embarrassing view than what most passengers imagine. The real concern? Time. Frank reports the process takes twice the time as the current metal detection.
Given the screener is hidden away in a room and cannot actually see the person, it could result in less embarrassment-no more dropped pants and freedom for wearers of underwire and other assorted metal accessories. Is this truly nudity in disguise or a guise for spending more money & time on screening; or, could this be a real improvement in both the process and our safety? What do you think?
Sadly I just read about one of CHO’s based pilots, Mike Kostelac, injured in an aircraft crash on Sunday in Sebring, Florida. According to the Charlottesville Daily Progress, Mr. Kostelac is in serious condition. My heartfelt concern goes out to Mr. Kostelac and his family, as does my sympathy to the family of Steven Fletcher, a photographer from the United Kingdom who perished in the crash.
May they each find strength and support in those around them.
It’s always nice to hear a compliment about one’s business, especially given the ease at which complaints seem to abound, deserved or not.
One of our Commission members, Jeff Uphoff, shared an email with me, from a patron using the services at the Fixed Base Operation at CHO, managed by Landmark Aviation. Kudos to the staff at Landmark!
“This was forwarded to me recently by friend (a pilot and former air-traffic controller):
To: xxxxxxxxxxxx
Sent: Monday, January 26, 2009 12:19 PM
Subject: Alternator failure
I’d like to share a little adventure we had last week and how it
may impact my RV-10 project.
My Dad and I were cruising along at 8500’ enroute from PA down to FL
in our Glastar when I noticed an annoying red light on the instrument
panel. That little red light of course was a low voltage warning
light, and sure enough we were on battery power at that point, the
alternator was doing nothing useful at all. We requested a landing
at Charlottesville VA, KCHO and within 15 minutes were on the ground. They let us bring our airplane inside a heated hangar to sort out our electrical problems. We’ll we got the true southern hospitality treatment. A mechanic came over and offered us the use of any of his tools that we needed (although he was way to busy to work on our plane). We removed the cowling and then the alternator and ohmed out the field winding of the alternator, it appeared to be an open circuit. The alternator was a Ford Motorcraft as originally supplied with our 1960’s vintage Lycoming 0-320. (however it had been rebuilt in 2001, and now had about 350 hours of run time) We asked the mechanic if he had any recommendations on a place to check and possibly replace our ‘Ford’ alternator. He said, “Sure, I’ll call Advanced Autoparts, I think they have an alternator “spinner”. Sure enough, they did. So the mechanic gave us the keys to his truck and we visited the aviation department of Advanced Autoparts. Well the alternator was really dead and they actually had the exact replacement in stock!
So $57 later we were back on our way to the airport. Well we put it all back together and sure enough we were back in business, the aircraft bus voltage was back up to 14 volts!. We thanked everyone over and over, took on some fuel and just over 2.5 hours after discovering the problem we were back in the air. We were incredibly fortunate that day to meet such wonderful folks as we did at KCHO…. ”
Despite information already broadcast to the contrary, The Market at CHO has moved its entrance to the secure side of the building in an effort to survive. The Market has suffered as any other business as the result of the economy. However, unlike other businesses, The Market has endured a double financial blow because of the continuing TSA ban on liquids through the screening point. They suddenly lost the sale of soda, coffee, and Virginia wines, all staples in their cabinet of financial success. In addition, the early morning departures, a third of the entire day, became a race to get through screening, with no stops for morning coffee and a newspaper for the trip.
The Market wasn’t the only grumbling that was heard. Passengers become less keen on CHO once they find they have to return through screening to enter The Market if their flight is delayed and they want to browse magazines and the gift shop. Of course, they have to bring all of their “stuff” back through screening as well, generally becoming too much trouble to undertake. Finally, the message was delivered. The monthly losses grew too much, and The Market’s last effort to remain in operation at CHO was to move the door to the secure side, allowing passengers to leisurely browse the magazines, the early morning crowd that last ten minutes they need to grab a coffee or toothbrush.
Support The Market at CHO! The battle is on as they attempt to revive sales sufficient to renew their agreement with the Airport this summer.
P.S. The Market changed their opening time to 4:30 a.m. today and reported quite a crowd!
This is not a paid advertisement. Consider it more of a pat on the back. On January 23rd Wintergreen Resort will host more than 20 disabled soldiers and their families as part of their rehabilitation through Walter Reed Army Medical Center during the third annual Wounded Warriors Weekend. Our returning veterans face a number of challenges when they come home and some will carry physical and mental wounds for the rest of their lives. Wintergreen has stepped up to make winter activities, like skiing, possible again for some our disabled troops. Check out the following link.
I was recently asked to compare how the airport operates to another organization. The best answer I had was “it’s kind of like a small city”. You have the airport director who oversees the general day to day operations, under the directors control are managers of departments such as administration, police, fire, and maintenance. The director of the airport also works closely with rental car managers, airline managers, and various service providers throughout the airport such as food facilities and TSA. The managers of these separate divisions express the concerns and needs for them to stay operational and profitable. In this comparison the director would be like the mayor of a small city. The departmental managers would be equivalent to assistant city managers. The workers would then fall in line with respect to their occupation. Some departments would break down even further, for example the Chief of Police would command the officers in that department as well as the security teams. The maintenance manager would be in charge of building and grounds maintenance along with runway and lighting maintenance. Of course an oversight committee watches closely and makes recommendations on changes or improvements. The oversight committee would be equivalent to a city counsel. The Transportation Security Administration has been tasked with passenger screening as well as checked luggage screening. This small city of an airport has internal customers and external customers, the people who actually fly on the aircraft are just part of this equation. There are ground transportation providers who follow a certain set of rules to operate at the airport as well as employees of the rental car stations and airline stations who must follow airport rules and regulations, federal regulations, and their own company’s rules and regulations to stay employed and increase security. Police officers are tasked with enforcing these rules and regulations on the entire working community of the airport as well as enforcing local and state laws on private citizens on airport property. Security screeners enforce federal laws which prohibit certain items or individuals from entering the sterile area of the airport for travel purposes. All these things come together to make a small city that provides central Virginia with its airport of choice, Charlottesville – Albemarle Airport.
As reported in The Los Angeles Times and the American Association of Airport Executive daily news, Continental Airlines just completed a test flight using a biofuel in one engine. The Boeing 737 jet utilized a mixture of 50% kerosene and 50% algae and Jatropha in one engine. According to Wikipedia, Jatropha is a succulent plant (and toxic weed) that produces seeds from which Jatropha Oil is extracted. Although some say Jatropha may not be the liberator once thought, Continental Airlines’ test is evidence that airlines are among the players searching for much-needed relief from the fuel strangle-hold. Who knows what could be next?
In line with its new vision (CHO will be Central Virginia’s Airport of Choice) and its new logo, CHO is taking a renewed approach to the community and the passengers it serves. CHO already offers passenger amenities such as 30 minutes of free parking in the short term parking lot for pick-ups and drop-offs, free wireless internet in and around the terminal building, free vehicle jumpstarts, and luggage carts at no cost to the consumer. But, we aren’t done yet. We want to know what you want from your airport? What should we improve? What should we consider that other small airports offer? And how can we better serve not only our customers but our community as well? Please take some time and tell us what you think.
Has anyone noticed the big yellow X’s at each end of the runway after normal operating hours?
No, it’s not the X files! The runway and taxiways are being re-lamped and rewired. CHO did not want this to affect commercial flights so major work is being done after normal hours of operation (12 am - 5 am for all you insomniacs). The re-lamp construction will be going on for the next couple of months and includes new airfield signs as well. After the project is completed, the lighting and signage will be brighter which will ensure safer flying to and from the Airport.
Have you figured out the X’s yet? They are a HUGE visual reminder to pilots each night that the runway is closed.

Photo courtesy of Bowmonk Ltd.
One of our top 10 destinations is my latest entry into the CHO travel journal. San Francisco International Airport (SFO) lands at number six for 2008. I also noticed that Oakland International didn’t break our top 25, and is only 11 miles away. In all of my travels I have yet to visit the northwest. I noticed when pricing tickets that there are some pretty good deals going to Oakland. Has anyone flown to both of these airports that can explain? With the combination of competitive pricing and its location only a short drive to the City by the Bay, you would think Oakland International would make the list!?!
Even while reducing capacity, Delta Airlines is moving ahead with its goal of becoming the premier U.S. global airline. It will soon be possible to take a flight from Atlanta to many unique destinations including Nairobi, Kenya and Cape Town, South Africa. The reach continues to the other side of the world as well. In 2009, it will still be possible to take a flight from CHO to ATL, to Tokyo, Japan. Gone are those 6 hour layovers in Europe or Alaska! The world has just gotten smaller.
Airports have quickly become innovators of customer service programs. CHO has continued to pride itself on the high level of customer service provided by its team of employees. Even now, discussions are underway by airport managers on ways to enhance the programs already in place. One important view of our product is that of the customer. The voice of our traveling public is an important one. You can help us with our discussions of future customer service initiatives. As you travel the world and back again, we ask you to take notes for CHO! What did you see that works? What could have been better? How can CHO better serve you on your next trip? We are excited about the many ideas that have already been discussed and are ready to listen to new creative ways to enhance your experience while traveling with us.
Drop us a comment.
CHO has had an adventure race “team” for a couple of years now. Not professionals…probably not even intermediates…just a group of guys that get together on weekends and struggle up mountains just to zip back down them. For every flowing stream and mountain crest in Virginia, there seems to be a mountain bike trail of some kind twisting through it. We now feel ready to take this show on the road. We just finished our first race last weekend and have the racing fever. Does anyone know of any races in Virginia during the winter months? It looks like there are many that start up in Spring, but I think it would be cool to get out there and compete with a chill in the air and snow on the ground.
Having returned from a whirlwind trip to Texas, I can assure you that the holiday travelling has begun. If there was one piece of advice I can give it’s this…bring a book. Please take a look at our advisory on the CHO news page for all of the ways you can make your trip a little more enjoyable.
Congratulations to the CHO employees that received service awards for Fiscal Year 2009!
Darryl Canipe - 30 years
Melvin Landreth - 30 years
Ronnie Shifflett - 25 years
Stewart Shifflett - 10 years
Scott Craver - 5 years
Jonathan Shifflett - 5 years
Stirling Williams - 5 years
Thank you for your years of service! It is great to have such dedicated people on our staff!
Yes, that bird you might see this morning flying around Charlottesville’s skies is a Boeing 757 from the Presidential Fleet out of Andrews Air Force Base. It should be here around 10:30 a.m. and plans on 5 or 6 training maneuvers commonly referred to as “touch and goes”. Enjoy the sight while you ponder who just may have been one of the last passengers on board!

It’s often the little things that count. A decision by an employee that something mundane and everyday that everyone passes by without notice needs changing can make a big difference.
Community Service Officer Matt Whitford is one of those employees. A sign under the canopy outside of baggage claim directing exiting passengers to taxicabs and the rental car parking lot had deteriorated to an unattractive stumbling block. A routine rehab at the sign shop would have cost at least $1,000. Matt decided something had to be done, and put together a presentation illustrating how he proposed to rehab the sign at little cost if he were given the go-ahead to try. He was given a big YES and within a week, thanks to his pride in his workplace and his desire to help in our cost savings program, the front of the terminal includes a much improved attractive sign noticeable for passengers seeking direction. Thanks to Maintenance Technicians Jonathan Shifflett and Steve Shifflett and Public Safety Officer Scott Craver for helping. And a big thanks and CALL OUT to Dallas at Creative Press in Ruckersville for donating the vinyl for lettering.
Who says initiative, teamwork and community kindness no longer exists?
Look for an update-Matt already has a new project underway!
Thanks to Charlottesville Area Association of Realtors’ Real Estate Weekly for voting CHO #10 on it’s TOP 50 Things to Enjoy About Charlottesville. We want to be Central Virginia’s Airport of CHOice, and hope to continue to improve service, frequency, fares and amenities appropriate for an airport our size. Look for a new Frequent Parker Program to start soon, and we hope that pleas to TSA to re-open the observation deck are successful.
A new program is beginning at CHO. As part of a Terminal Enhancement Program, an area is being designated to showcase art and culture in the Central Virginia region. A list of regional artisans or groups representative of the Central Virginia region through the use of diverse mediums is being developed. The intent is to create an innovative or memorable customer experience. If you are with an organization, or have the ability to create museum-quality exhibits, please contact CHO for additional information.
This week’s airline schedule review reveals no new changes at CHO for the next six months. The loss of 2 Cincinnati flights remains in effect for September 2008 as Delta reduces its overall presence there by 27%. Charlottesville is fortunate to have made it through the current industry crisis with as few changes as have been announced, and it is our desire that load factors remain viable to ward off consideration of any future reductions in service. From our recent meetings with airlines, we know there is some interest in market expansion and/or equipment upgrades within the next 18-24 months as long as the local use of CHO remains strong. We plan to be canvassing local corporations this fall seeking data that the airlines have requested-where do you fly, with what frequency, what international destinations, optimal timing of frequent flights utilized by your company, etc. We will incorporate a request for cargo data as well to provide potential cargo carriers with updated data in anticipation of adding cargo service at some point the future.
The initial phase of our future Runway 21 Extension Project goes before the Albemarle Planning Commission tomorrow night. The Virginia Department of Aviation has funds available that will be allocated early this fall, and this project has been bid to compete for these funds. The project includes wetlands mitigation, relocation of a portion of the airport perimeter road, installation of erosion and sediment control measures, and the placement of embankment material that has to be excavated for the roadway relocation. All of this work will occur on airport property and establishes the “sandbox” that will be filled at some point in the future for the runway extension. Bids for this phase of work were received last week. Local contractor Faulconer Construction Company is the apparent low bidder. Hopefully this will be a small boost for the local economy and beneficial for the progress of this very important airport improvement as well.
Have a great week,
Barbara
Soon we will be in discussions with our current airlines as well as prospective ones. This will be a great opportunity for CHO to be the voice of its passengers. Our vision is to be central Virginia’s airport of choice. To do this we need to take a long look at our current focus on customer service and find ways to enhance it. From airlines to car rental agencies, we want your whole experience to be a memorable one. So please feel free to give us your thoughts. What do you think would be worth discussing? any interested destinations? How about the service you have recieved from airlines in your travels through CHO?
Ever missed a flight and felt intimidated trying to reschedule? Showed up late and received “the look”? Been the 5th person out of 50 in the screening line, and to your dismay, dump the contents of your purse on the floor instead of the screening bin? Ever wish you were always greeted by smiling agents and sympathetic screeners?
Guess what? Good things do happen, sometimes in more ways than one! Welcome to CHO’s Stories of Service - Number One:
It was late the evening before Valentine’s Day when Corporal Jason Burch was summoned to the US Airways ticket counter. There he found a young man speaking to an airline representative, but not English. Finding no where else to turn that late, Corporal Burch called the services division of Albemarle County Police Department and reached Maryanna Shaw. She kindly agreed to try to speak with this man, and was able to discern he had recently been fired and hoped he had enough cash to fly home to Puerto Rico. When asked for identification, he nervously asked why, but produced a social security card and documents from Puerto Rico. Discovering his destination, he was referred to United Airlines where UAL representative Joshua Wright efficiently booked him on a flight to Puerto Rico early the next morning. Josh even made arrangements with a taxi operator to get him Dulles, there being no remaining United departures. Due to Josh’s efforts, the young man even had $50 left in his pocket.
Being suspicious of the cash, the nervous behavior, and the mix of documentation, Corporal Burch perfomed a quick criminal history records check. Finding nothing, the ticket was issued and the young man left for Dulles. Many thanks were offered to Ms. Shaw and Mr. Wright, both angels of customer service that evening.
Still feeling suspicious, Corporal Burch decided to phone the Dulles Police Department. He shared his story, and they agreed to keep an eye on the young man. Later in his shift (by this time early Valentine’s morning), Corporal Burch received a telephone call from the Waynesboro VA police department. They were seeking an armed robbery suspect, anticipated to try to flee the country. They had a description, but no specific identifying information.
Thanks to Corporal Burch and his suspicions, the Waynesboro Police Department received their valentine as well as his name. They just had to drive to Dulles to pick him up.
The NTSB announced preliminary 2007 aviation accident statistics April 16, 2008 (www.ntsb.gov/pressrel/2008/080416.html). U.S. air carriers operating scheduled flights under 14 CFR Part 121 (aircraft with 10 or more seats) had 24 accidents with 0 fatalities out of 18,700,000 flight hours. Despite the past several week’s aircraft inspection debacle, citizens traveling on domestic flights may fly comforted by the stellar safety record. In the press release, NTSB Chairman Mark V. Rosenker states “However, we must not become complacent. We must continue to take the lessons learned from our investigations and use them to create even safer skies for all aircraft operators and their passengers.” There were 491 fatalities among 1,631 general aviation aircraft accidents (out of 23,835,000 flight hours), a 40 year low. 18 million and 23 million flight hours? I will take those odds any day! See data at www.ntsb.gov/aviation/stats.htm.
The CHO Connection…Your Airport Blog It doesn’t get any more direct than this! An interactive community that receives contributions from customers, passengers, tenants, and airport employees; our goal is to provide the most up-to-date travel information possible to help make your memories at CHO lasting ones. With your help we will forge new relationships and make Charlottesville-Albemarle Airport your favorite way to travel.
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