Charlottesville-Albemarle Airport

Charlottesville-Albemarle Airport :: Close Convenient Connected

Where's Barb? Archive 12 / 2008

A New Year, A Renewed Attitude

In line with its new vision (CHO will be Central Virginia's Airport of Choice) and its new logo, CHO is taking a renewed approach to the community and the passengers it serves. CHO already offers passenger amenities such as 30 minutes of free parking in the short term parking lot for pick-ups and drop-offs, free wireless internet in and around the terminal building, free vehicle jumpstarts, and luggage carts at no cost to the consumer. But, we aren't done yet. We want to know what you want from your airport? What should we improve? What should we consider that other small airports offer? And how can we better serve not only our customers but our community as well? Please take some time and tell us what you think.

CHO's Runway at Night - X Files or what?

Has anyone noticed the big yellow X's at each end of the runway after normal operating hours?

No, it's not the X files!  The runway and taxiways are being re-lamped and rewired. CHO did not want this to affect commercial flights so major work is being done after normal hours of operation (12 am - 5 am for all you insomniacs). The re-lamp construction will be going on for the next couple of months and includes new airfield signs as well.  After the project is completed, the lighting and signage will be brighter which will ensure safer flying to and from the Airport. 

Have you figured out the X's yet?  They are a HUGE visual reminder to pilots each night that the runway is closed.

Photo courtesy of Bowmonk Ltd.

CHO Travel journal: December 22, 2008

One of our top 10 destinations is my latest entry into the CHO travel journal. San Francisco International Airport (SFO) lands at number six for 2008.  I also noticed that Oakland International didn't break our top 25, and is only 11 miles away. In all of my travels I have yet to visit the northwest. I noticed when pricing tickets that there are some pretty good deals going to Oakland. Has anyone flown to both of these airports that can explain? With the combination of competitive pricing and its location only a short drive to the City by the Bay, you would think Oakland International would make the list!?!

CHO to Atlanta to...Equatorial Guinea?

Even while reducing capacity, Delta Airlines is moving ahead with its goal of becoming the premier U.S. global airline. It will soon be possible to take a flight from Atlanta to many unique destinations including Nairobi, Kenya and Cape Town, South Africa. The reach continues to the other side of the world as well. In 2009, it will still be possible to take a flight from CHO to ATL, to Tokyo, Japan. Gone are those 6 hour layovers in Europe or Alaska! The world has just gotten smaller.

Customer Service at Airports

Airports have quickly become innovators of customer service programs.  CHO has continued to pride itself on the high level of customer service provided by its team of employees.  Even now, discussions are underway by airport managers on ways to enhance the programs already in place.  One important view of our product is that of the customer.  The voice of our traveling public is an important one.  You can help us with our discussions of future customer service initiatives.  As you travel the world and back again, we ask you to take notes for CHO!  What did you see that works?  What could have been better?  How can CHO better serve you on your next trip? We are excited about the many ideas that have already been discussed and are ready to listen to new creative ways to enhance your experience while traveling with us.  

Drop us a comment.

Mountain Bike Racing in the Snow....

CHO has had an adventure race "team" for a couple of years now. Not professionals...probably not even intermediates...just a group of guys that get together on weekends and struggle up mountains just to zip back down them. For every flowing stream and mountain crest in Virginia, there seems to be a mountain bike trail of some kind twisting through it. We now feel ready to take this show on the road. We just finished our first race last weekend and have the racing fever. Does anyone know of any races in Virginia during the winter months? It looks like there are many that start up in Spring, but I think it would be cool to get out there and compete with a chill in the air and snow on the ground.