http://www.gocho.com/airport/blog/ The Official CHO Blog en jburch@gocho.com Copyright 2008 2008-08-29T09:18:00-05:00 http://www.gocho.com/airport/blog/calling-all-virginia-artists/ http://www.gocho.com/airport/blog/calling-all-virginia-artists/#When:09:18:00Z A new program is beginning at CHO. As part of a Terminal Enhancement Program, an area is being designated to showcase art and culture in the Central Virginia region.  A list of regional artisans or groups representative of the Central Virginia region through the use of diverse mediums is being developed.  The intent is to create an innovative or memorable customer experience.  If you are with an organization, or have the ability to create museum-quality exhibits, please contact CHO for additional information. 2008-08-29T09:18:00-05:00 http://www.gocho.com/airport/blog/customer-service-at-airports/ http://www.gocho.com/airport/blog/customer-service-at-airports/#When:11:28:00Z Airports have quickly become innovators of customer service programs.  CHO has continued to pride itself on the high level of customer service provided by its team of employees.  Even now, discussions are underway by airport managers on ways to enhance the programs already in place.  One important view of our product is that of the customer.  The voice of our traveling public is an important one.  You can help us with our discussions of future customer service initiatives.  As you travel the world and back again, we ask you to take notes for CHO!  What did you see that works?  What could have been better?  How can CHO better serve you on your next trip? We are excited about the many ideas that have already been discussed and are ready to listen to new creative ways to enhance your experience while traveling with us.   Drop us a comment. 2008-08-08T11:28:00-05:00