Charlottesville-Albemarle Airport

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JetBlast The Official CHO Blog

Employees Make the Difference-A Work Week with Matt Whitford

It's often the little things that count.  A decision by an employee that something mundane and everyday that everyone passes by without notice needs changing can make a big difference.

Community Service Officer Matt Whitford is one of those employees.  A sign under the canopy outside of baggage claim directing exiting passengers to taxicabs and the rental car parking lot had deteriorated to an unattractive stumbling block.  A routine rehab at the sign shop would have cost at least $1,000.  Matt decided something had to be done, and put together a presentation illustrating how he proposed to rehab the sign at little cost if he were given the go-ahead to try.  He was given a big YES and within a week, thanks to his pride in his workplace and his desire to help in our cost savings program, the front of the terminal includes a much improved attractive sign noticeable for passengers seeking direction.  Thanks to Maintenance Technicians Jonathan Shifflett and Steve Shifflett and Public Safety Officer Scott Craver for helping.   And a big thanks and CALL OUT to Dallas at Creative Press in Ruckersville for donating the vinyl for lettering.

Who says initiative, teamwork and community kindness no longer exists? 

Look for an update-Matt already has a new project underway!

Comments

How refreshing to see that kind of caring attitude these days - makes me want to visit Charlottesville even more than I already do!

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